Many teams treat marketing like a choice between two doors: one labeled performance, the other labeled brand. That false binary makes people pick a side and then optimize to death. The problem is not that performance or brand is bad. The problem is thinking that one must win and the other must lose. When you divorce brand health from conversion mechanics you create an illusion of efficiency that collapses as soon as audience pools dry up or CPMs spike.
In practice this myth burns growth in three predictable ways. Short term performance pushes yield quick wins but also erode creative freshness and audience goodwill, which raises acquisition costs over time. Overinvesting in brand with no tight measurement produces fuzzy results and internal turf fights. Mixing nothing produces neither longevity nor sustainable ROAS, and the business ends up paying more to reacquire attention.
Fixing it is practical and surprisingly fun. Start by aligning around shared KPIs that include both upper funnel signals and downstream value. Bake brand cues into conversion focused creative so people remember you after they convert. Allocate experiments that run simultaneous awareness and direct response treatments in the same markets and measure incrementality, not vanity. And make creative cadence a regular ritual so you avoid ad fatigue without losing message consistency.
Think of this as a single continuous engine rather than two competing teams. Run a small blended pilot this quarter: pair a brand film with a short conversion spot, measure lift in search and repeat purchase, then scale what moves both needles. Do this and the trade off evaporates, leaving room for faster, cheaper, and stickier growth.
Think of your brand story like a secret recipe: a few memorable ingredients — emotion, personality, a clear promise — can be mixed with performance tactics to make ads that both charm and convert. The trick isn't to choose between warmth and urgency; it's to design creative that carries the brand voice while nudging people toward the next step.
Start by mapping emotional beats to funnel stages. Early impressions need curiosity and identity cues; mid-funnel creatives should show the product solving a relatable pain; lower-funnel assets deliver proof, offers, and a single obvious action. Use micro-stories (15–30 seconds) that end with a single, irresistible CTA so attention and intent don't fight each other.
Blend form and format: hero video for reach, quick testimonials for consideration, and data-rich captions or overlays for conversion. Sequence these assets so each creative feels like a chapter, not a random ad. Test one variable at a time — emotional tone, story arc, CTA phrasing — and track brand lift alongside CPA to spot winners that scale.
Operationalize the magic with a short creative brief: desired emotion, story hook, visual rule, CTA, and measurement target. Keep assets modular so you can swap hooks or CTAs without rebuilding. Small creative experiments run faster than big debates; iterate, amplify what works, and let storytelling pay for your performance.
Think of a budget split as a peace treaty between CFOs and CMOs: clear lines of accountability, predictable returns, and room for creativity. The goal is not to slice channels piecemeal but to fund distinct jobs for each dollar — direct response to keep the lights on, brand to grow moments of preference, and a small engine for new bets that could become tomorrow s winners.
Start with a baseline split to stop endless debates: 60 / 30 / 10. Allocate 60% to performance tactics that drive CPA and ROAS, 30% to brand work that drives awareness and consideration, and 10% to incubation and experiments on emerging platforms or creative formats. Adjust the mix by lifecycle: younger brands nudge toward brand, high margin mature businesses can tilt toward performance.
Make it operational by assigning clear KPIs and windows: immediate CPA and conversion velocity for performance, three month brand lift and attention measures for upper funnel, and early leading indicators for experiments. Run 6 to 12 week test cadences, use holdouts to prove incremental impact, and rebalance monthly against rolling results so the split evolves with evidence, not ego.
Win both teams by modeling scenarios side by side: performance only versus a blended approach with projected LTV gains and lower long term CPA. Add guardrails like a minimum brand floor, ROI thresholds for reallocation, and a kill switch for failed tests. It is actionable, defendable, and best of all — makes the spreadsheet crowd and the creative crowd smile at the same time.
Think of short-term metrics as the sprinters and long-term brand lift as the marathoners on your marketing team. Give both the lane they need: optimize quick-response channels for efficient conversions while investing creative and reach to grow memory structures that pay back over months. Define clear horizons and report them together so tactical wins are celebrated without losing sight of lasting preference.
Start with a practical playbook and keep it simple:
Design experiments that marry speed with signal: run fast A/Bs and parallel lift studies, blend MTA insights with periodic MMM check-ins, and keep your creative consistent across windows. If you want a plug-and-play starting point for social reach, check organic Instagram campaign for inspiration. Then iterate: small bets, measured over both 30 days and 6 months.
Report in two columns—short and long—and narrate how one feeds the other. That way every stakeholder sees immediate payoffs and the strategic runway. In practice, this reduces guesswork and keeps your campaigns from choosing between performance and brand; they start doing both, and a little cunning measurement goes a long way.
Mixing reach and intent is less about guesswork and more like a chemistry set: the right ratios produce heat, wrong ones make a mess. Start by mapping audiences — broad pools to build associations and high intent pockets to capture conversion — then assign budget by stage, not ego. Think of reach as relationship building and intent as the closer that finishes the sale.
Here is a practical recipe. Allocate an upper funnel budget for bold, high frequency creative that plants your brand message. Seed engaged viewers into mid funnel video and social retargeting, then push warm audiences to search and dynamic ads where intent converts. Run short, controlled experiments: two creatives across three channels for three weeks, then pivot based on lift and CPA.
Guardrails prevent waste: frequency caps, audience exclusions, layered bidding and dayparting. Recycle winning creative across channels and report on combined ROAS plus a couple of brand metrics so teams see the whole picture. When the mix is balanced, campaigns stop cannibalising each other and start compounding, delivering brand and performance without burning cash.
Aleksandr Dolgopolov, 01 November 2025